Tevau Pay PRIVACY POLICY

Updated on 15 August, 2024

  1. INTRODUCTION

Thank you for visiting our website and/or utilizing our services and/or products, including but not limited to wallet app, and the service, technology platform associated therewith, credit or debit Cards (hereinafter collectively referred to as “Tevau Pay Services”) provided by Tevau Technology Limited (a company incorporated in Hong Kong with company number 76280597), its affiliates, and/or its cooperation partner (hereinafter also referred to as “Tevau”, “we”, “us” and “our”). Tevau may collect, process and hold your Personal Data during the visiting and utilizing Tevau Pay Services. So please read this Privacy Policy carefully, which describes our practices regarding the collection, use, disclosure, storage and other processing of your Personal Data. Tevau may update this Privacy Policy at any time by posting the amended version on our website, mobile applications or sending the latest Privacy Policy to you via email. Your continued accessing or using Tevau Pay Services means you acknowledge and agree this Privacy Policy, and the relevant amendment and/or supplemental.

  1. WHAT PERSONAL DATA WE COLLECT

We may from time to time collect, process, and store certain your Personal Data via your use of the Tevau Pay Services, communication with our customer support, which may include, but not limitation:

To avoid any doubt, Personal Data means any data relating directly or indirectly to an identified individual, including but not limited to linking data, using identifiers such as name, voice, picture, identification number, online identifier, geographic location, or one or more special features that express the physical, psychological, economic, cultural or social identity. Personal Data does not include data where the identity has been irreversibly removed (anonymous data).

  1. HOW WE PROCESS YOUR PERSONAL DATA

We may process your Personal Data for the purpose to deliver, administer, improve, or personalize the Tevau Pay Services for you and to comply with our legal and regulatory obligations. We also may process and disclose your Personal Data for secondary purposes which are related to these purposes set out in this section, or in other circumstances authorized by the law.

Below are some purposes (but is not limited to) which we may process your Personal Data:

  1. TO WHOM WE MIGHT DISCLOSE YOUR PERSONAL DATA

We may disclose your Personal Data to the following persons:

  1. DO WE TRANSFER YOUR PERSONAL DATA

We operate a global business, and your information, including Personal Data, may be stored, transferred and processed in any country and may outside of your state, province, country or other governmental jurisdiction. Tevau may transfer your Personal Data to recipients in countries other than the country in which the Personal Data was originally collected. Those other countries may have data protection or privacy rules that are different from those of your country.

However, we will take reasonable measures to ensure that your Personal Data is treated securely and in accordance with applicable data protection laws and your Personal Data will remain protected to the standards described in this Privacy Policy.

  1. HOW LONG DO WE RETAIN YOUR DATA

We will retain your Personal Data only for as long as it is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

  1. COOKIE USAGE

While you access our Website we may use the industry practice of placing a small amount of data that will be saved by your browser (“Cookies”). This information can be placed on your computer or other devices used to visit our Website. The information is used to identify users, remember user preferences and allow users to complete tasks without having to re-enter information when browsing from one webpage to another or when re-visiting our website at a later date. We use Cookies to better customize our services and better your experience. We also use Cookies to collect and analyze website usage data, related to user use and patterns.

Most browsers are setup to accept Cookies automatically. Some Cookies expire when you finalize the session and other Cookies remain on your computer or other devices until deleted or expired. You can set your browser to block or alert you about these Cookies, but this may affect the functionality of the Services/Products or your user experience.

  1. INFORMATION SECURITY

We have put in place appropriate information security measures to prevent your Personal Data from unauthorized access, alteration, disclosure, or destruction. We take various measures to ensure information security, including encryption of our communications, periodic review of our Personal Data collection, storage, and processing practices; and restricted access to your Personal on a need-to-know bases.

The Security of your data is important to us, but you understand and acknowledge that no method of transmission over the Internet, or method of electronic storage is fully secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

  1. LINKS TO OTHER SITE

Our website and mobile applications may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit. You understand we have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

  1. CONTACTING TEVAU ABOUT PRIVACY QUESTIONS OR CONCERNS

If you have any questions about this Privacy Policy, information security or report any security issues, please contact us by sending an email to service@tevau.io with the subject “PRIVACY QUESTION”.

In response to data access, correction, deletion or data portability request, we will verify the requesting party’s identity to ensure that he or she is legally entitled to make such request. While we aim to respond to these requests free of charge, we reserve the right to charge you a reasonable fee especially if the request is repetitive or onerous.

  1. LANGUAGE

This Privacy Policy may be posted in different languages. the English language version shall prevail to the extent of any inconsistency.